InformationWeek > Software Quality > IT Execs To Vendors: Your Software Stinks > April 28, 2005

A panel of IT execs at Sand Hill Group's Software 2005 conference in Santa Clara, Calif., said the software industry needs to build higher-quality software and closer relationships with customers.

And yet there is still a disturbing focus on just "getting it to work" vs "doing it right". An issue, imo, is that "getting it to work", especially in complex systems can be very hard to quantify. Just because a test case passes doesn't mean the entire system is clean, it just means that one test worked. On the other hand "doing it right" often provides you with a simplier system doing a complex task, and makes it easier to spot issues, find defects later, etc. But many people just don't get it.